Are you a skilled problem-solver who is always looking to sink your teeth into something new? A strong communicator who enjoys helping others?

Clarity Technology Group, a Managed Service Provider comprised of a hard-working and close-knit team is searching for a new IT Services Technician. We maintain a flexible and relaxed office environment and work every day to exceed our clients' expectations. We offer comprehensive benefits to promote health and wellness among our staff. This is a hybrid position in Schaumburg, IL.

We’ll Provide:

• A collaborative work environment with the ability to learn about many different industries

• Salary of $65,000-75,000

• Room for professional growth

• Robust benefits, including health, dental, and vision insurance, a 401(k) plan, life insurance, and both short- and long-term disability coverage

What You'll Do:

• Implement, and support primarily Microsoft solutions both in the cloud and on-premises for organizations ranging from a dozen to hundreds of users

• Implement and support Microsoft cloud technologies including O365, Azure, Entra ID, Intune, and SSO

• Implement and support Microsoft on-premises technologies including Windows, Hyper-V, and AD

• Configure and deploy new laptop and desktop systems

• Document incidents and follow resolution procedures

• Provide exceptional customer service at all times

Skills You'll Need:

• 2+ Years supporting Microsoft cloud technologies (O365, Azure, Entra ID, Intune, etc.)

• 2+ Years supporting Windows Server and Active Directory

• 2+ Years working with networking and firewalls

• Enjoy working as part of a collaborative team and in a fast-paced environment

• Analytical thinking, problem solving, and the ability to learn quickly

• Ability to work a light, rotating on-call schedule

• Technical curiosity!

• Associate's or Bachelor's degree in an Information Technology related field is preferred

• Proficiency or familiarity with Connectwise, Datto, Ninja, or similar products

• Ability to travel to head office in Madison, WI on occasion preferred, including one week at the start of the role

Next Steps:

Quick apply with your resume here

Or

Get a head start on our application and aptitude testing process here: https://www.ondemandassessment.com/o/JB-1X2AECPG6/landing?u=1182753